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Orlando Health AVP - IT Strategy & Business Relationship Management - Deputy CIO
Information Technologies
Orlando FL

                                                          POSITION SPECIFICATION



POSITION TITLE:Assistant Vice President, Information Technology Strategy & Business Relationship Management & Deputy CIO
REPORTING TO:Chief Information Officer 
LOCATION:Orlando, Florida
Orlando Health is a $3.4 billion not-for-profit healthcare organization and a community-based network of hospitals, physician practices and outpatient care centers across Central Florida. The organization is home to the area’s only Level One Trauma Centers for adults and pediatrics and is a statutory teaching hospital system that offers both specialty and community hospitals. More than 2,900 physicians have privileges across the system, which is also one of the area’s largest employers with more than 20,000 employees who serve more than 112,000 inpatients, more than 2.4 million outpatients, and more than 10,000 international patients each year. Additionally, Orlando Health provides more than $450 million in total value to the community in the form of charity care, community benefit programs and services, community building activities and more. Additional information can be found at
The Assistant Vice President, Information Technology Strategy & Business Relationship Management & Deputy CIO manages service delivery relationships, serves as a strategic advisor to business partner’s senior leadership, and is a key partner in providing direction to IT teams. Serves as Deputy CIO.
Principal Responsibilities:
  • Leads a team working with Orlando Health business partners as strategic Information Technology advisors through business interactions, relationship management, demand management/prioritization, and strategic planning aligned with the business strategies.
  • Act as the “front door” to Orlando Health Information Technology relationship management, bringing specialized, product-centric skills to business partners and selling solutions that Orlando Health Information Technology provides.
  • Educate business partners about product availability and interdependencies to align the prioritization and management of information technology requests through the creation of strategic plans that define the program and product portfolios.
  • Ensures the business needs are understood and developed into Information Technology requirements and that the ensuing Information Technology capabilities match these requirements, are appropriately delivered and are adopted, and the functions are used as designed.
  • Establish processes for business partners to use to resolve issues or address specific relationship needs.
  • Support agile methodologies and frameworks for product or service architecture.
  • Design business and technology strategy planning process architectures that include developing business partner roadmaps by partnering with products, operations, engineering, solutions and other Orlando Health Information Technology teams.
  • Collaborate with the PMO to prioritize and detail the required business capability enablement initiatives.
  • Ensure the Orlando Health Information Technology organization establishes appropriate measures to understand the strategic initiatives of the specific business partners and ensure their emerging business and clinical needs are being met.
  • Facilitate setting of timelines, dashboards and financial benchmarks for initiatives and large-scale projects to keep executive leaders proactively informed about the innovative solution being implemented and the value that IT provides to their business.
  • Develop plans and strategies to support system optimization and create a product-centric environment for engineering and operations.
  • Additionally, plays a key role as the Deputy CIO. This role primarily ensures that all the Information Technology operations runs smoothly and focuses on the CIO’s high-level strategic Initiatives across the organization.
  • Establish processes and standards in creating an enterprise architecture capability within all Information Technology teams 
  • Leads the matrixed team of architects by collaborating with innovations teams, product and data engineering and operations design by leveraging and applying advances in automation, intelligent design, and data-driven decision-making solutions. Solutions and business architecture roles will exist as a matrix within all Information Technology teams so that architecture concepts will support the business, products, technology, and data environments.
  • .
  • Manage enterprise architecture program to enhance Information Technology’s effectiveness and efficiencies; review the program on a periodic basis for improvements or necessary changes.
  • Provide leadership as the primary change agent for  all Orlando Health Information Technology teams and communicate the value of enterprise architecture and engage teams within the architectural framework.
  • Create enhanced engineering concepts and designs to support rapid product and system development within all Information Technology teams.
  • Provide methodologies to manage application rationalization and capability management to represent business value.
  • A minimum of ten (10) years of functional experience in the business function, to include at least five (5) years facilitating the development and implementation of business initiatives and projects, based on management objectives.
  • In depth and up-to-date knowledge of the evolving environment of healthcare.
  • Self-directed and has the capabilities to meet goals without direct supervision.
  • Possess fundamental knowledge of tools and methods for teaching best practices and performance improvement.
  • Leader, visionary, consensus builder, innovative, effective, and ethical.
  • Proactively manages and coaches team members with performance and behaviors.
A bachelor’s degree is required. An advanced degree is preferred. 
Project Management (PMP) preferred.
Self-Motivation: Will take unsolicited actions toward achieving overall objectives. Relentless sense of urgency; a thorough, hands-on and insightful problem-solver with a can-do attitude and demonstrated results. 
People Development: Ability to mentor and develop a global team, requiring both technical general management skills. Demonstrated leadership capabilities; ability to attract, organize, motivate and lead diverse teams in order to achieve results. Ability to provide both strategic and day-to-day direction to the team. 
Strategic & Execution-oriented: Possesses the ability to balance strategic visions and execution capabilities to deliver results. A confident leader with the proven ability to execute with a strong focus on collaboration and communication across all constituencies. 
Strong and Inspiring Leader: Possess executive presence and  is also a team player with the ability to sell change effectively and influence others at all levels of the organization inside of IT and with administrative and medical leadership. 
Communicator: Applies excellent verbal and written communication skills to translate the vision and strategy into clear priorities and direction, both internally and externally.
Goal-oriented: Sets the highest of standards for self and others, fostering high levels of accountability through fair assessment processes for business partners and employees. 
Trustworthy: Capacity to quickly build trust, confidence and influence within internal team and the broader organization. Combined with the ability to create the organizational passion to drive change and innovation in response to changing needs of the business. 
An attractive competitive compensation arrangement will be provided to the selected candidate.
The Company offers a competitive Benefits package.
Relocation assistance is available for the selected candidate. 


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